You automatically get 3 months, or 12 months, or 24 months of support for the buyed product. After your purchase, you can enjoy technical and feature support, as well as access to updates available the buyed product.
Make sure this product runs well on your store for 3, 12 or 24 months with Premium Support Period (PSP)!
With Premium Support Period (PSP), you get access to ALL updates for the product for the selected time period following purchase. Support from the product developer is available by email to answer all your technical and feature-related questions.
What is Premium Support Period?
PSP includes two services:
- Unlimited after-sales support during the period covered by the option
- Access to all updates for the product during the period
PSP is available at a discount when purchasing this product, but, if you miss out, you can also buy it via your customer account later. It is valid up to the selected period following the date of purchase of your product. The earlier you buy it, the longer you can enjoy it!
What does it include?
The following are included in Premium Support Period:
- questions about using the module/theme;
- solving technical problems related to the module/theme;
- access to all module/theme updates.
The following services are not included in Premium Support Period:
- customization and special development;
- installing and updating the module/theme;
- solving problems concerning third-party services, hosting, the server, or the PrestaShop software.