Shopping Cart
Before you add a module to your basket, these are probably the questions on your mind. Here are the answers – short, with no small print.
Payment and invoice
How can I pay?
By card, on the secure payment page of Stripe. Your card details are handled by Stripe; we never see or store them.
Which currencies can I pay in?
Hungarian forint (HUF) or euro (EUR). You can switch currency at the top of the page.
What kind of invoice do I get?
An electronic invoice, issued through Számlázz.hu and sent to the e-mail address you give at checkout.
Do I pay VAT as an EU business?
If your company is registered in another EU country and you enter a valid EU VAT number at checkout, no: we check the number in VIES and the invoice is issued without VAT under the reverse charge. Without a valid EU VAT number the invoice includes Hungarian VAT.
When do I get the module?
Right after a successful payment you can download it from your account, together with your licence key. As a private consumer you need to confirm at checkout that you want immediate download; see section 12 of the Terms and conditions.
Licence
In how many shops can I use the module?
One licence covers one shop, with no time limit. One licence is enough for all multistore shops of one PrestaShop installation. A separate installation or a standalone shop on its own database needs its own licence.
Can I install it on a test or development site?
Yes. With your licence you may also use the module on test, staging or development sites, as long as they do not serve real customers.
What happens if I move my shop?
If the module starts on a new server or database, it asks in the back office whether the shop has moved or this is a test copy. Based on your answer the licence moves to the new place. Another standalone shop is not a move and needs a new licence.
Support and updates
How long do support and updates last?
12 months from purchase: during this time we answer your questions about the module, fix bugs and you get all updates.
What happens after 12 months?
The module keeps working in the installed version; you just don't get new updates. You can extend support for another 12 months for half of the module's current price. There is no automatic charge: renewal is a new order.
How do I get updates?
The Webstart Updater module shows in the back office when a new version is available for your module, and you can install it from there.
How fast do you reply?
We answer e-mails within 2 business days. If a bug stops your shop, you can also call us on business days between 8:00 and 20:00 (CET).
Which PrestaShop versions are supported?
Most of our modules work from PrestaShop 1.7.8 to 9.x. The exact PrestaShop and PHP versions are listed on each product page; if unsure, ask us before buying.
Guarantee, withdrawal, installation
What if the module does not work in my shop?
Every customer gets a 30-day guarantee: if within this time the module does not work as described on the product page, we fix it for free, and if we cannot fix it within a reasonable time, we refund the price. This does not cover problems caused by modified code, third-party modules or an environment outside the system requirements.
Can I withdraw from the purchase?
Private consumers generally have 14 days, but for a downloadable module this right ends if you explicitly asked for immediate download. Business customers have no right of withdrawal, but the 30-day guarantee protects them too. Details in section 12 of the Terms and conditions.
Do you install and set up modules?
Yes, for a fixed price. You can order installation and basic setup under Services; for custom needs we send a quote.
Can't find your answer? Write to info@wscdev.hu or read our Terms and conditions.